With Zebra Support, Zebra's new industry-leading self-service technical support portal, you and your customers can quickly address common technical questions 24/7/365, from anywhere in the world. This tool delivers the most relevant and accurate answers using state-of-the-art natural language processing, which evaluates language phrases to understand the true intent of the question.
It also features new and improved content to ensure you and your customers will find the information you're looking for. And new system navigation improves ease of use.
Extra Benefits for Zebra VARs
The availability of the comprehensive self-service support portal will enable you to focus your technical resources on higher-value customer contact; directing simpler customer needs to the comprehensive self-service portal will also help reduce tech support calls and costs.
You can better support your customers by being able to quickly obtain troubleshooting information around the clock. In addition, by logging in, PartnersFirst members will have a higher-level of access to technical information than their customers.
Finally, this tool will also feature social business networking for Zebra resellers, Zebra staff and end users to accelerate the development of useful answers and increase information sharing.
So check out Zebra Support today (on www.zebra.com under Service & Support). If you have any questions, please contact your Zebra account manager.