Construction
The mobile office has extended technology to the field where the superintendent, foreman, general contractor, and subcontractor can share information on job status, updated blueprints, material availability, scheduling and accident documentation. The automation tools and technology available today mean improved property owner satisfaction, increased sub-contractor productivity, and improved commercial property lifecycle management.

Typical Benefits:

• Increased homeowner satisfaction
• Increased subcontractor productivity
• Warranty management
• Reduce litigation risk

Typical Construction Markets:

• Home construction
• Business construction
• Facility service providers

DSD/ Route Accounting
Whether delivering perishable or non-perishable goods, a sales and delivery workforce needs to serve customers in real time, en route. Drivers need a mobility solution that can transmit and receive data on the road, providing customers with the right goods and the right information on out-of-stock or promotional items - all while maintaining accurate on-truck inventory. Your direct store delivery workforce also needs to quickly verify loads on departure and arrival, and provide the most up-to-date promotions and special offers.

Typical Benefits:

• Improved Customer Service
• Faster working, more efficient route drivers
• Improved store inventory
• Improved cash flow

Typical DSD Customers:

• Food Service Vendors
• Beverage Distribution
• Linen / Laundry Service
• Bakery Distribution
• Office Supply

Field Service
Field service has been a paper-intensive process with considerable associated costs and widespread operational inefficiencies. Today's mobile technology helps companies reshape this process into a seamless flow of digital information, services and parts.

The first step in the field service process is often the transmission of work orders to off-site service technicians or sales representatives using wireless data technology made available by carriers such as AT&T (formerly Cingular). Handheld computers enable real-time automatic routing, wireless dispatch, or re-routing of the closest available employee from his/her location. Mobile computing combined with application-specific software allows the dispatcher to know, at any given time, the whereabouts, efficiency and status of every technician in the field.

Rugged mobile computers using WWAN-enabled software allow users to provide faster response times, increase the number of service calls, reduce travel costs and provide higher levels of customer satisfaction... all without hiring additional staff.

Typical Benefits:

• Faster working, more efficient employees
• Track and bill all labor, parts and materials used
• Faster response times
• More effectively meet contractual obligations
• Increase the number of service calls and reduce travel costs

Typical Field Service Customers:

• Equipment Manufacturers
• HV/AC Contractors
• Construction
• Appliance Manufacturers
• Facilities Management
• Insurance

Public Safety
Emergency responders have the toughest job - dependability and reliability aren't options when lives are at stake. It's important to match public safety professionals with computers that are equally tough and reliable. The benefits of mobile technology have transformed patrol cars, fire trucks, and EMS vans across the country: a vehicle mounted computing solution with wireless capability means first responders have real-time access to information, database files and GPS mapping systems so they can make the right decision when seconds count.

Police Applications:
Using rugged handheld or notebook computers, officers performing traffic patrol, parking enforcement and other in-the-field duties can work faster and far more efficiently by making use of paperless data, mobile printing and instant data transfers.

Fire Applications:
Preventing fires is as important to fire departments as is fighting fires. Information that is correct and on-demand is the most important asset for our fire departments. Fire departments are turning to reliable and proven high-tech tools like WWAN-enabled rugged handheld computers more now than ever before because the municipal budgets are stretched thin, yet a cost efficient and productive tool is needed. These technologies offer a combination of efficiency, speed and ruggedness that's perfect for tasks like fire safety inspections and firefighting.

Typical Benefits:

• Critical information can be accessed on-demand
• Citations can be issued efficiently
• Faster response to emergencies

Typical Field Service Customers:

• Traffic Patrolling
• Parking Enforcement
• EMS/Fire/First Responders
• Border Patrol
• Homeland Security

Transportation and Logistics
Transportation and Logistics companies are facing increasing pressures such as rising fuel and operating costs, driver shortages and changing regulatory mandates. Carriers of all types are facing new challenges as well as new opportunities to prosper and succeed. Mobile technology is proven to help transportation and logistics companies cut costs and improve operating efficiencies while dramatically increasing customer responsiveness and maximizing return on investment (ROI). Today, freight carriers use cellular technology from carriers like AT&T to track assets and transmit real-time transaction data.

Typical Benefits:

• Cut costs by saving fuel
• Increase efficiency by improving routes
• Increase customer service by giving greater visibility to goods in supply chain

Typical Field Service Customers:

• LTL carriers
• Truck load carriers
• Parcel delivery companies

Utilities
Gas, electric, and telecommunication companies must provide dependable services to millions of households and businesses who expect cost-effective services without interruption. They must also comply with a myriad of local, state, federal and international regulations while also responding quickly to emergency situations such as natural disasters.

Telecommunication companies must also provide multitudes of secure services to customers cost effectively even as communication technology develops rapidly. The only option for utility providers is to innovate to remain competitive and viable. WWAN-enabled rugged computers are the utility companies' best choice for performing in the most remote or the worst environmental conditions.

Typical Benefits:

• Increased cost efficiencies
• Better able to respond to changing regulations
• Increased customer service
• Improved response to emergencies

Typical Field Service Customers:

• Gas companies
• Electric companies
• Telecommunication companies
• Cable companies